Accessibility Statement

Our commitment

Immaculate Detailing of BR is committed to making our website usable by everyone, including people with disabilities. We want every customer in the Baton Rouge area to be able to learn about our services, get a quote and book an appointment.

Accessibility is not a one time project for us. It is something we review and improve as we update the site.

The standard we follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA.

WCAG is the international standard for web accessibility, published by the World Wide Web Consortium. Level AA is the level that United States courts and the Department of Justice have generally treated as the benchmark for websites of businesses that serve the public.

We are also working toward the newer WCAG 2.2 Level AA criteria as we make future updates. WCAG 2.2 adds criteria that help people with low vision, people with cognitive and learning disabilities, and people using touch screens.

What we have done

In August 2026 we completed a full accessibility review of every page on this website, using both automated testing tools and manual keyboard and screen reader checks. Steps we take to make our website more accessible include:

• Writing page content in clear, plain language
• Using proper heading structure so screen readers can navigate each page in a logical order
• Providing text alternatives for every meaningful image
• Labeling every field on our quote form so screen readers announce what each field is for
• Providing a working "Skip to main content" link and a main landmark on every page
• Making sure the site can be operated with a keyboard alone, without a mouse
• Keeping a clearly visible focus indicator so keyboard users can always see where they are
• Meeting the required color contrast levels for text and interactive elements
• Not using color alone to communicate important information
• Setting touch targets and text sizes on phones so they are comfortable to tap and read
• Making sure the page can be zoomed and resized without breaking the layout
• Respecting the reduced motion setting for visitors who prefer less animation
• Avoiding content that flashes or plays automatically in a way that could cause harm or distraction

Known limitations

We want to be honest about where we are.

Our website is built on the Webflow platform and includes some features provided by other companies, such as embedded maps, review displays and social media links. We do not control the code inside those third party features, and parts of them may not fully meet WCAG 2.1 Level AA.

Our pricing comparison layout is presented visually rather than as a traditional data table, so screen reader users may not hear the column headings repeated with every price. If that makes the pricing hard to follow, please call us and we will walk you through it.

If we add new content or a new feature, there may be a short period before we have fully reviewed it for accessibility.

We are working on these areas. If you run into any of them, or anything else, please tell us. Real feedback from real visitors is the most useful information we get.

Tell us about a barrier

If you have trouble using any part of this website, we want to hear about it.

Call us:(225) 532-8666
Email us:mpmire@immaculatecarwash.com

When you contact us, it helps if you can tell us:

• The web address of the page where you had the problem
• What you were trying to do
• What happened, or what you could not do
• The device, browser or assistive technology you were using, if you know it

You do not need to know any technical details to report a problem. Just describe it in your own words.

How we respond

We take every accessibility report seriously. We will acknowledge your message within 3 business days. We will look into the issue, tell you what we found, and tell you what we plan to do about it and roughly when.

If a fix will take time, we will say so, and we will make sure you can still get what you needed through another channel in the meantime.

We are a mobile service, so we come to you. If it is easier for you to handle everything by phone or by email, that is completely fine, and it always has been.

Formal complaints

If you are not satisfied with how we handled your accessibility concern, please contact us again and ask to speak with the owner. We would much rather fix it directly with you.

Ongoing review

We review this statement and our website accessibility at least once a year, and again after any significant redesign or major content update. The date at the top of this page shows the most recent review.